MStreamIT needs to adopt a professional approach hen communicating electronically with its customers. All customer enquiries must receive a response within 24 hours, even if the person who has been emailed is not at work that day.
Adam would like you to set up your email system using tools and features of email software to help portray a professional and efficient company image
Produce an information document which explains to all employees the importance of email etiquette and the tools and features of email software they will need to use
Task 1 - Company Image
MStreamIT needs to adopt a professional approach hen communicating electronically with its customers. All customer enquiries must receive a response within 24 hours, even if the person who has been emailed is not at work that day.
Lesson Objectives
Starter (5 mins)
Find out about phishing scams
Task ( 10 mins)
Add information about how to avoid phishing scams to your document about email.....Task (30 mins)
Continue adding screenshots to your document to illustrate your points.....Plenary (5 mins)
Click here for the plenary activity